![]() If you're not sure which antivirus software you have, use the following instructions to get to Control Panel to find the name of your antivirus software. Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again. Uninstalling your antivirus software may also help. Temporarily turn off antivirus softwareįor information about how to turn off your antivirus software, check your antivirus manufacturer's website. If Office still isn't installing, try some of the options below. The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation.įor steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office. If you're on a slow internet connection, install Office using the offline installer After that, restart the Office installation. This can help speed up the installation because a wired connection is usually faster than a wireless one. If Office did not install, try to reinstall after switching to a wired connection. Finally, release all of the keys at the same time and then press the Power button again to start the Mac for a second time. Then while still pressing those keys, hold the Power button at the same time for 7 seconds. Now press the Shift-Control-Option keys at the same time. So, after you've restarted your computer, go to Can't find Office applications in Windows 10, Windows 8, or Windows 7? to see if Office actually did install. Shut the Mac down, usually by pressing the power button. The Office installation may have completed. Restart your computer and check if Office installed For a possible solution, see Installation of Office hangs at 90%. If your Office installation hangs or freezes at the 90% mark as shown in the screen capture below, this could be because the Windows Installer is busy. If you're installing Office on a PC (desktop, laptop, or 2-in-1), try these solutions in the order listed. Try the following solutionsĪre you trying to install Office on a Mac? If you're trying to install Office on a Mac, follow the steps in Uninstall Office for Mac, and then restart the Office installation. If you get this error message, " Sorry it looks like you're on a slow connection…," Office is taking a really long time to install, or it appears to hang during the install, you may want to cancel the installation and then try some of the following solutions. Turn off the VPN or switch to the fastest available network to boost your internet speed if you absolutely must use the software.Office 2021 Office 2019 Office 2016 Office 2013 Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Small Business Admin Office 365 operated by 21Vianet - Admin More. If you’re using VPN or antivirus software on your phone, this may well be the reason why your internet connection is slower. Solution:įind a way to get closer to the router or get a router extender to make sure the Wi-Fi signal can reach your phone to provide a speedy network experience. If you notice your phone having a slow internet connection while the laptop works just fine, check to make sure you aren’t located too far from the router. ![]() Laptops normally have better reception than mobile devices.
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